What is a Patient Advocate and why do I need one?

The healthcare system is pretty confusing to everyone.  A patient advocate is here to help with that.  A patient advocate can help you understand and

What can a Patient Advocate actually do for me?

Bills:  Approximately 80% of medical bills contain errors.  You may be receiving bills or even collection notices.  You may even be reluctant to get the medical care you need due to concerns about cost.  Here’s where we can help: We can assist with appeals, Health Plan benefit education, correcting billing errors due to improper coding, as well as complete medical billing review and audits.  Our billing and medical expertise can save you money and leave you feeling comfortable to get the medical care you need.

Navigating a new or chronic medical diagnosis: Being sick is scary. Especially one that is life-altering such as cancer. We want you to know that multiple options are available and Pathway Patient Advocates can assist you in navigating your path to management and comfort.

Pediatric Navigation: Do you have a child who has been diagnosed with a significant acute illness or chronic disease? If so, you are likely feeling overwhelmed (as if being a parent isn’t overwhelming enough), scared and alone. For many, having a sick child is more emotionally exhausting than being sick themsevles. A patient advocate is here for and your family to help you navigate the process. This includes resources such as coordination of care, second opinions, researching different treatment options, etc. You don’t have to travel the path alone.

International Care: Are you from another country? Is English not your primary language? Do you need help transferring international care? Do you need assistance with choosing the best health care plan? A Patient Advocate is here to ease your transition into the American culture.

Senior Care Placement: As we age or develop different medical issues; we become less independent. Loss of dependence, whether minor or complete can be a difficult adjustment. There are many factors involved in choosing the best placement and care for yourself or a loved one. A Patient Advocate help make that transition smooth and enjoyable.

These are just a few ways a patient advocate can help.


Many hospitals offer a complimentary Patient Advocate, why would I hire a private one?

While many hospitals do now offer patient’s a patient advocate, they are more like customer service representatives.  The patient advocate may refer you to the billing department or other areas in the hospital.  They typically do not themselves have a medical or billing background.

A private patient advocate provides an experienced medical professional with unbiased suggestions and assistance to help navigate your path to the best possible care.


My insurance does not cover a Patient Advocate, why pay for the extra expense?…

To start, you only have 1 life, so we recommend that you care for it well. Think about all the things purchased in your life.  All the tangible luxuries and amazing experiences.  With a healthy life, you have the opportunity to start or continue enjoying life; it is essential to take care of your health.     


Why choose Pathway Patient Advocates?

The Pathway Patient Advocates Team includes both medical and billing experts. Our span of knowledge is equipped to assist you in any challenge of medicine that you face. Most important is our passion and dedication to helping you succeed and overcome these barriers. Our professional and personal experiences with challenges in healthcare have led us to develop Pathway Patient Advocates so that we can help people like.

Contact us at Pathway Patient Advocates anytime.  We are here to help. https://pathwaypa.com/contact/